Facebook’s Developed Chatbots to Beat Apple's Siri and Amazon's Alexa

You must know Apple's Siri or Amazon's Alexa, which are computer programs that are designed to engage in human-like conversations with users. They are typical cases of this increasingly crowded landscape of digital payments and the tech company's increasingly global goals.

image credit: internet

Now here comes a new one named “Chatbots”. It is a program launched on Facebook's chat platform by The London-based startup TransferWise on Tuesday. It uses an artificially intelligent "chatbot" to process wire transfer requests from users.

Facebook in April opened up its Messenger App to developers to create chatbots, hoping to expand its reach in customer service and enterprise transactions. Since then, digital payment companies and banks, such as Azimo – rival of TransferWise – Paypal, Visa, Mastercard, and China-based Alipay all have payment bots on Messenger.

  

However, we all know that conversational computing has not quite hit full stride with human conversations. "If you are buying a pizza and don't get exactly what you ordered or the chatbot didn't understand the request, that's not such a big deal," as posted in the Bloomberg Tuesday.

Transferwise worth more than $1 billion, and there is a total of $1 billion from more than 50 countries each month recently. The company hopes the service would be ultimately extended to other countries. No doubt that Facebook is a perfect partner.

   

Facebook in April opened up its Messenger App to developers to create chatbots, hoping to expand its reach in customer service and enterprise transactions. Analysts say such a move follows what pioneer WeChat has done in recent years, as the popular Chinese messaging service, which has more than 800 million users, offers a chat-based payment system.

“Our greatest opportunities are now global ... [and] our greatest challenges also need global responses,” Facebook founder and chief executive officer Mark Zuckerberg wrote in an open letter last Thursday.

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